Situated in Colombo, Sri Lanka, the Qatar Airways Colombo Office serves as the airline's service center. It manages a range of customer support requests, including as making reservations for flights, changing tickets, finding out about lost luggage, and assistance with the Privilege Club reward program. Located at 9 Sir Baron Jayatilaka Mawatha, Colombo 01, the office is an essential point of contact for tourists visiting Sri Lanka; it helps them with their travel arrangements and makes sure that their interactions with the airline go smoothly.